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Privacy Policy

A legal disclaimer

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including IT support, web development, software development, and system integration. Please read this Privacy Policy carefully. By accessing our website or using our services, you agree to the terms of this Policy.

 

 

1. Information We Collect

 

 

a. Personal Information

 

We may collect personal information that you voluntarily provide, such as:

 

  • Name

  • Email address

  • Phone number

  • Company/Organization name

  • Billing information

  • Login credentials (if applicable)

 

 

b. Technical & Usage Information

 

We may automatically collect:

 

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • Cookies and similar tracking technologies

 

 

c. Service-Related Information

 

During remote support or development work, we may process:

 

  • System logs

  • Error reports

  • User account details provided for troubleshooting

  • Files/data voluntarily shared for service completion

 

We do not access, store, or retain confidential data unless required for service delivery — and only with your explicit permission.

 

 

2. How We Use Your Information

 

We use collected information to:

 

  • Provide IT support and development services

  • Communicate regarding projects, billing, or support

  • Improve website performance and user experience

  • Protect against fraud or unauthorized access

  • Maintain records for internal and legal purposes

  • Send updates, newsletters, or marketing communications (only if consented)

 

 

3. How We Share Your Information

 

We do not sell or rent your information.

 

We may share information only with:

 

  • Service providers (hosting, analytics, payment processors)

  • Contractors and team members working on your project

  • Legal authorities, if required by law

  • Third-party tools used for project management or communication (only minimal required info)

 

All third-party partners are required to follow strict confidentiality and data protection standards.

 

 

4. Data Security

 

We use administrative, technical, and physical security measures to protect your personal information, including:

 

  • Encrypted communication

  • Secured servers

  • Access-restricted accounts

  • Regular security reviews

 

However, no online system is 100% secure, and we cannot guarantee absolute protection.

 

 

5. Data Retention

 

We keep your information only for:

 

  • As long as necessary to provide services

  • As required by law (tax, accounting, compliance)

  • Until you request deletion

 

Project files, login details, and sensitive data are deleted upon request or after the project ends unless otherwise agreed.

 

 

6. Your Rights

 

Depending on your region, you may have the right to:

 

  • Access your data

  • Request corrections

  • Request deletion

  • Request restriction of processing

  • Opt out of marketing communications

 

To exercise your rights, contact us using the details in Section 10.

 

 

7. Cookies & Tracking Technologies

 

We use cookies to:

 

  • Improve website performance

  • Track analytics

  • Enhance user experience

 

You may disable cookies in your browser settings.

 

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

 

 

9. Children’s Privacy

 

We do not knowingly collect information from children under 13.

If we learn that data from a minor has been collected, we will delete it immediately.

 

 

10. Contact Us

 

If you have questions about this Privacy Policy or want to make a request, you can contact us at:

 

Email: support@yourcompany.com

Phone: +1 (xxx) xxx-xxxx

Address: [Company Address Here]

 

 

11. Changes to This Policy

 

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

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